Cooper Brouard wants to protect and respect your privacy. This policy which sets out the basis on which any personal data that you provide to us or that we collect from you will be processed by us. Please read the following carefully to understand our practices regarding your personal data. By continuing to logon to www.cooperbrouard.com (“our website”) you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection (Bailiwick of Guernsey) Law, 2017 the data controller is Cooper Brouard Limited, company number 31194, registered office The Old Post, Grande Rue, St Martins, Guernsey GY4 6RR Tel. 01481236039. Email: firstname.lastname@example.org.
Data you give us
You can give us personal data by filling in forms on our website or by contacting us by telephone, e-mail or otherwise. This includes data you provide to arrange a valuation, view a property or for us to contact you, and search for properties and services.
Data we may collect about you
In the course of our business as valuers, sales and letting agents we will collect data on vendors and landlord properties and their ownership of it via the States of Guernsey Cadastre system. In order to progress the sale or letting of a property we will require data on prospective tenants, purchasers, vendors and landlords in order to fulfil our obligations under the Bailiwicks Anti-Money Laundering and Countering the Financing of Terrorism Legislation and our own internal checks. This may include “special category data” to ascertain whether you have a criminal record, are financially solvent or are a Politically Exposed Person. Collection of this data may obtained from banks, specialist online credit and anti-money laundering screening resources.
You are not obliged to offer the personal data requested but we may not be able to complete certain transactions and complete a business relationship if you do not do so.
Vendors, Purchasers, Tenants and Landlords data collection
Date of Birth
Current residential Address
Other property ownership information
Other relevant contact addresses
Telephone number (home, work, mobile)
Financial information (source of funds, bank
details, credit history)
Visitors to our website data collection
Internet protocol (IP) address
Browser type and version
Time zone setting
Browser plug-in types and versions
Operating system and platform
Uniform Resource Locators (URL)
Products you viewed or searched for
Page response times
Length of visits to certain pages
Page interaction information
Details of transactions carried out through our site
We use information held about you in the following ways
To carry out our obligations arising from any contracts entered into between you and us. On the basis of legitimate interest we will use this information to: provide you with the information, products and services that you request from us; to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about; to provide you with information about goods or services we feel may interest you.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale/letting or negotiations of a sale/letting to you. To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; to improve our website to ensure that content is presented in the most effective manner for you and for your computer; to allow you to participate in interactive features of our service, when you choose to do so; as part of our efforts to keep our site safe and secure; to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
Cookies contain information which is transferred to your computer’s hard drive. They help us to improve our website and to deliver a better and more personalised service. They will enable us to:
Estimate our audience size and usage pattern
Store information about your preferences, and so allow us to customise our website according to your individual interests
Speed up your searches
Recognize you when you return to our website
Automated profiling and data sharing
We may share your information with selected third parties including: Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you. Analytics and search engine providers that assist us in the improvement and optimisation of our website. Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you or for the purpose of completing an anti-money laundering identity check, in accordance with our legal obligations.
We may disclose your personal information to third parties:
Where we store your personal data
Personal data retention period
You have the right to make a written request for details of your data held by Cooper Brouard and a copy of that data.
You have the right to have inaccurate data about you rectified.
You have the right to have certain data about you erased.
You have the right to request that your data is only used for restricted purposes.
You have the right to object to the use of your information, including the right to object to marketing.
You have the right, in certain circumstances, to ask for data you have made available to us to be transferred to you or a third party in machine-readable formats.
You have the right to withdraw any consent you have previously given to handle your personal data.
If you wish to exercise any of the rights detailed above, please contact
email@example.com and we will address your request within one calendar month. In the interest of protecting your personal data, we will first ask you for identification before we are able to process your request.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Telephone: +44 (0) 1481 742074 Email: firstname.lastname@example.org
Address: Office of the Data Protection Authority
St Martin’s House
St. Peter Port